Privacy Policy

This Privacy Policy explains how Everbridge Funding Solutions LLC (“Company,” “we,” “us”) collects, uses, discloses, and protects personal information in connection with the Everbridge platform (the “Platform”). It also describes the privacy rights available to residents of California and how to exercise them. By creating an account or using the Platform, you acknowledge the practices described here.

1. Information We Collect

We collect only the information we need to operate the Platform and provide the service:

• Account & identity data — your name, email address, and (optionally) phone number.
• Acquisition profile data — the answers you provide during onboarding and in your Buy Box: target industries, geographies, deal-size preferences, your income needs, capital available, and similar acquisition criteria you choose to enter.
• Opportunity & deal data — information about businesses you evaluate, including figures you enter or upload (e.g. asking price, seller’s discretionary earnings, add-backs) and documents you upload to your workspace.
• Billing data — subscription status and payment records. Card details are entered directly with our payment processor (Stripe); we never receive or store your full card number.
• Communication & consent data — your contact-consent choices and records of agreements you accept.
• Technical & usage data — log data such as IP address, browser/device type, and actions taken in the Platform, used for security, troubleshooting, and improving the service.

We do not intentionally collect government identifiers (such as Social Security or driver’s-license numbers), and we do not knowingly collect information from anyone under 18. The Platform is a professional tool for adults.

2. How We Use Your Information

• To provide, operate, and secure the Platform and your account.
• To run the analysis, scoring, and modeling tools you request on your own data.
• To process your subscription and send billing and renewal communications.
• To communicate with you about your account, and — where you have consented — to send you relevant updates by your chosen channel(s).
• To detect, investigate, and prevent fraud, abuse, and security incidents, and to maintain an audit trail of privileged access.
• To comply with legal obligations and enforce our agreements.

3. How We Share Information

We share personal information only with the service providers that make the Platform work, and only as needed for them to perform their function on our behalf:

• Payment processing — Stripe, to process subscription payments.
• Hosting & infrastructure — our cloud hosting and storage providers, which run the application and store your workspace data.
• Automated analysis — a large-language-model API provider that powers certain analysis features. Content you submit for analysis is processed to return results to you; it is not used to train third-party public models on our behalf.
• Email delivery — our transactional email provider, to send account, security, and renewal messages.
• Legal & safety — we may disclose information if required by law, subpoena, or to protect the rights, property, or safety of our users or the Company.

The categories of service providers (“subprocessors”) we rely on to operate the Platform are:

Each provider is bound to process personal information only on our instructions and to protect it. We update this list as our providers change.

4. Data Retention

We keep your personal information for as long as your account is active and for as long as needed to provide the service. Billing and consent records are kept for the period required to meet our tax, accounting, and legal obligations. Security and audit-log records are retained for a limited period to support incident investigation. When you delete your account, we permanently remove your account and the workspace data associated with it, except for the limited records we are legally required to retain.

5. Your Privacy Rights (California)

If you are a California resident, the CCPA/CPRA gives you the following rights. We honor these rights for all users regardless of location:

• Right to know — request the categories and specific pieces of personal information we hold about you. You can download a copy of your data at any time from Account → Download my data inside the Platform.
• Right to delete — request deletion of your personal information. You may delete your account, or contact us and we will process the request.
• Right to correct — ask us to fix inaccurate personal information.
• Right to opt out of sale/sharing — not applicable here because, as stated above, we do not sell or share your personal information.
• Right to non-discrimination — we will not deny service, charge a different price, or provide a different quality of service because you exercised a privacy right.

To exercise a right, use the in-app tools described above or email us at the address in Section 8. We will verify your request against your account before acting on it, and you may use an authorized agent where the law permits.

6. How We Protect Your Information

We use administrative, technical, and organizational safeguards designed to protect personal information, including: encryption of traffic in transit (TLS), encryption of stored data at the hosting layer, role-based access controls, single-active-session enforcement, rate-limiting on authentication endpoints, session timeouts, and an append-only audit trail of privileged access to user data. No method of transmission or storage is 100% secure, but we work to protect your information using current, reasonable industry practices.

7. Cookies

We use only the cookies that are strictly necessary to run the Platform — chiefly a secure session cookie that keeps you logged in. We do not use advertising or cross-site tracking cookies. Because we rely only on essential cookies, there is no third-party ad tracking to opt out of.

8. Contact Us

Questions about this Policy or your personal information? Contact Everbridge Funding Solutions through the Everbridge Platform, or visit everbridgefunding.com. We will respond within the timeframes required by applicable law.

9. Changes to This Policy

We may update this Policy from time to time. When we make material changes, we will update the “Effective Date” above and, where appropriate, notify you within the Platform. Your continued use after an update means you accept the revised Policy.